Thank you for purchasing our product. We strive to ensure that our services meet your expectations, but we understand that situations may arise where a return or refund is necessary. Please read our return policy carefully before making a purchase
To be eligible for a refund, the following conditions must be met:
* You must contact us within 3 days of your initial purchase.
* You must provide a valid reason for the refund, including any issues encountered with the product.
* Refunds are only applicable to first-time purchases. Recurring subscriptions or renewals are not eligible for a refund after the renewal date has passed.
* The product must not have been used in violation of our Terms of Service or Acceptable Use Policy.
Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 3 days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, typically within 3-5 business days, depending on your payment provider.
You can cancel your subscription at any time through your account dashboard. Upon cancellation, your account will remain active until the end of the current billing cycle. No prorated refunds will be given for any unused portion of the subscription.p>
We take reasonable measures to protect the personal information that we collect from you. Data is stored securely on our own server.
We reserve the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting to our website, and it is your responsibility to review this policy periodically.
If you have any questions or concerns about our return policy, please contact our support team at info@sobjanta.ai before requesting a refund.